Supporting Defect Causal Analysis in Practice with Cross-Company Data on Causes of Requirements Engineering Problems. Kalinowski, M., Curty, P., Paes, A., Ferreira, A., Spínola, R. O., Fernández, D. M., Felderer, M., & Wagner, S. In 39th IEEE/ACM International Conference on Software Engineering: Software Engineering in Practice Track, ICSE-SEIP 2017, Buenos Aires, Argentina, May 20-28, 2017, pages 223-232, 2017.
Supporting Defect Causal Analysis in Practice with Cross-Company Data on Causes of Requirements Engineering Problems [pdf]Author version  doi  abstract   bibtex   1 download  
[Context] Defect Causal Analysis (DCA) represents an efficient practice to improve software processes. While knowledge on cause-effect relations is helpful to support DCA, collecting cause-effect data may require significant effort and time. [Goal] We propose and evaluate a new DCA approach that uses cross-company data to support the practical application of DCA. [Method] We collected cross-company data on causes of requirements engineering problems from 74 Brazilian organizations and built a Bayesian network. Our DCA approach uses the diagnostic inference of the Bayesian network to support DCA sessions. We evaluated our approach by applying a model for technology transfer to industry and conducted three consecutive evaluations: (i) in academia, (ii) with industry representatives of the Fraunhofer Project Center at UFBA, and (iii) in an industrial case study at the Brazilian National Development Bank (BNDES). [Results] We received positive feedback in all three evaluations and the cross-company data was considered helpful for determining main causes. [Conclusions] Our results strengthen our confidence in that supporting DCA with cross-company data is promising and should be further investigated. © 2017 IEEE.

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