Towards a Defect Causal Analysis Approach for Software Process Improvement and Organizational Learning. Kalinowski, M. & Travassos, G. H. In SBQS 2008 - Doctoral Symposium of the Brazilian Symposium on Software Quality, Florianopolis, Brazil, pages 1-8, 2008.
Towards a Defect Causal Analysis Approach for Software Process Improvement and Organizational Learning [pdf]Author version  abstract   bibtex   5 downloads  
Defect causal analysis is expected to improve quality and productivity by addressing process improvement in order to prevent product defects. A systematic review to identify defect causal analysis state of the art has been undertaken. Besides guidance and suggestions on how to implement it efficiently in software organizations it has also identified opportunities for further investigation. For instance, the systematic review was not able to find any approach embedding learning mechanisms concerning the cause-effect relationships reflecting the organizational context reality. Such mechanisms can enable organizational learning and, for instance, can make the identification of causes and action proposals easier. Therefore, we propose a doctoral research concerned with providing an approach for defect causal analysis based on unbiased knowledge and evidence regarding defect causal analysis best practices. It aims at filling the identified gap integrating organizational learning into the conduction of defect causal analysis.

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