Reducing working memory load in spoken dialogue systems. Klara Wolters, M., Georgila, K., Moore, J. D., Logie, R. H., MacPherson, S. E., & Watson, M. Interacting with Computers (IWC), 21(4):276-287, 2009.
Reducing working memory load in spoken dialogue systems [link]Paper  bibtex   
@article{ dblp2799884,
  title = {Reducing working memory load in spoken dialogue systems},
  author = {Maria Klara Wolters and Kallirroi Georgila and Johanna D. Moore and Robert H. Logie and Sarah E. MacPherson and Matthew Watson},
  author_short = {Klara Wolters, M. and Georgila, K. and Moore, J. D. and Logie, R. H. and MacPherson, S. E. and Watson, M.},
  bibtype = {article},
  type = {article},
  year = {2009},
  key = {dblp2799884},
  id = {dblp2799884},
  biburl = {http://www.dblp.org/rec/bibtex/journals/iwc/WoltersGMLMW09},
  url = {http://dx.doi.org/10.1016/j.intcom.2009.05.009},
  journal = {Interacting with Computers (IWC)},
  pages = {276-287},
  number = {4},
  volume = {21},
  text = {Interacting with Computers (IWC) 21(4):276-287 (2009)}
}

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