Being Old Doesn't Mean Acting Old: How Older Users Interact with Spoken Dialog Systems. Klara Wolters, M., Georgila, K., Moore, J. D., & MacPherson, S. E. TACCESS, 2009.
Being Old Doesn't Mean Acting Old: How Older Users Interact with Spoken Dialog Systems [link]Paper  bibtex   
@article{ dblp2848867,
  title = {Being Old Doesn't Mean Acting Old: How Older Users Interact with Spoken Dialog Systems},
  author = {Maria Klara Wolters and Kallirroi Georgila and Johanna D. Moore and Sarah E. MacPherson},
  author_short = {Klara Wolters, M. and Georgila, K. and Moore, J. D. and MacPherson, S. E.},
  bibtype = {article},
  type = {article},
  year = {2009},
  key = {dblp2848867},
  id = {dblp2848867},
  biburl = {http://www.dblp.org/rec/bibtex/journals/taccess/WoltersGMM09},
  url = {http://doi.acm.org/10.1145/1525840.1525842},
  journal = {TACCESS},
  number = {1},
  volume = {2},
  text = {TACCESS 2(1) (2009)}
}

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