Building Software Agents for Planning, Monitoring, and Optimizing Travel. Knoblock, C. A. and Frew, A. J. In Information and Communication Technologies in Tourism 2004: Proceedings of the Eleventh International Conference on Information Technology and Travel & Tourism, pages 1-15, 2004.
bibtex   
@inproceedings{ knoblock04:enter,
  author    = {Craig A. Knoblock and Andrew J. Frew},
  title     = {Building Software Agents for Planning, Monitoring, and Optimizing Travel},
  booktitle   = {Information and Communication Technologies in Tourism 2004: Proceedings of the Eleventh International Conference on Information Technology and Travel & Tourism},
  pages   = {1-15} ,
  year   = {2004}
}
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