Multi-Agent for Mass User Support, International Workshop, MAMUS 2003 Acapulco, Mexico, August 10, 2003 Revised and Invited Papers. Kurumatani, K.; Chen, S.; and Ohuchi, A., editors Volume 3012of Lecture Notes in Computer ScienceSpringer. 2004.
Multi-Agent for Mass User Support, International Workshop, MAMUS 2003 Acapulco, Mexico, August 10, 2003 Revised and Invited Papers [link]Paper  doi  bibtex   
@proceedings{DBLP:conf/mamus/2003,
  editor    = {Koichi Kurumatani and
               Shu{-}Heng Chen and
               Azuma Ohuchi},
  title     = {Multi-Agent for Mass User Support, International Workshop, {MAMUS}
               2003 Acapulco, Mexico, August 10, 2003 Revised and Invited Papers},
  series    = {Lecture Notes in Computer Science},
  volume    = {3012},
  publisher = {Springer},
  year      = {2004},
  url       = {https://doi.org/10.1007/b96978},
  doi       = {10.1007/b96978},
  isbn      = {3-540-21940-4},
  timestamp = {Thu, 15 Jun 2017 21:32:26 +0200},
  biburl    = {https://dblp.org/rec/bib/conf/mamus/2003},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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