@article{Lancaster/etal:96,
	title = {Evaluation of {Interactive} {Knowledge}-{Based} {Systems}: {Overview} and {Design} for {Empirical} {Testing}},
	volume = {47},
	journal = {Journal of the American Society for Information Science},
	author = {Lancaster, F W and Ulvia, J W and Humprey, S M and Smith, L C and Allen, B and Herner, P},
	year = {1996},
	note = {Series Number: 1},
	pages = {57--69},
}

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