. Lerman, K. & Murugesan, S. Handbook of Research on Web 2.0, 3.0, and X.0: Technologies, Business, and Social Applications. 2009.
bibtex   
@inbook{ Lerman09Handbook,
  author    = {Kristina Lerman and San Murugesan},
  title     = {Handbook of Research on Web 2.0, 3.0, and X.0: Technologies, Business, and Social Applications} ,
  year   = {2009}
}

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