{"_id":"2DkZzQEiYKxHhgGC5","bibbaseid":"link-transformingsupportfromhelpdesktoinformationcenter-2002","downloads":0,"creationDate":"2018-03-12T19:10:27.103Z","title":"Transforming support: From helpdesk to information center","author_short":["Link, M., R."],"year":2002,"bibtype":"inproceedings","biburl":"https://bibbase.org/service/mendeley/42d295c0-0737-38d6-8b43-508cab6ea85d","bibdata":{"title":"Transforming support: From helpdesk to information center","type":"inproceedings","year":"2002","pages":"272-274","id":"051d30ae-f79f-3a09-88b1-7520abf79323","created":"2018-02-27T18:07:31.361Z","file_attached":false,"profile_id":"42d295c0-0737-38d6-8b43-508cab6ea85d","group_id":"27e0553c-8ec0-31bd-b42c-825b8a5a9ae8","last_modified":"2018-02-27T18:07:31.361Z","read":false,"starred":false,"authored":false,"confirmed":false,"hidden":false,"source_type":"inproceedings","private_publication":false,"bibtype":"inproceedings","author":"Link, Matthew R","booktitle":"Proceedings ACM SIGUCCS User Services Conference","bibtex":"@inproceedings{\n title = {Transforming support: From helpdesk to information center},\n type = {inproceedings},\n year = {2002},\n pages = {272-274},\n id = {051d30ae-f79f-3a09-88b1-7520abf79323},\n created = {2018-02-27T18:07:31.361Z},\n file_attached = {false},\n profile_id = {42d295c0-0737-38d6-8b43-508cab6ea85d},\n group_id = {27e0553c-8ec0-31bd-b42c-825b8a5a9ae8},\n last_modified = {2018-02-27T18:07:31.361Z},\n read = {false},\n starred = {false},\n authored = {false},\n confirmed = {false},\n hidden = {false},\n source_type = {inproceedings},\n private_publication = {false},\n bibtype = {inproceedings},\n author = {Link, Matthew R},\n booktitle = {Proceedings ACM SIGUCCS User Services Conference}\n}","author_short":["Link, M., R."],"biburl":"https://bibbase.org/service/mendeley/42d295c0-0737-38d6-8b43-508cab6ea85d","bibbaseid":"link-transformingsupportfromhelpdesktoinformationcenter-2002","role":"author","urls":{},"metadata":{"authorlinks":{}},"downloads":0},"search_terms":["transforming","support","helpdesk","information","center","link"],"keywords":[],"authorIDs":[],"dataSources":["zgahneP4uAjKbudrQ","ya2CyA73rpZseyrZ8","2252seNhipfTmjEBQ"]}