Toward automated consumer question answering: Automatically separating consumer questions from professional questions in the healthcare domain. Liu, F., Antieau, D, L., & Yu, H. 44(6):1032--1038.
bibtex   
@article{ liu_toward_2011,
  title = {Toward automated consumer question answering: Automatically separating consumer questions from professional questions in the healthcare domain},
  volume = {44},
  pages = {1032--1038},
  number = {6},
  journaltitle = {Journal of biomedical informatics},
  author = {Liu, Feifan and Antieau, Lamont D and Yu, Hong},
  date = {2011}
}

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