Mediation between design and use: Revisiting five empirical studies. Livari, N., Karasti, H., Molin-Juustila, T., Salmela, S., Syrjänen, A. L., & Halkola, E. Human IT - Journal for Information Technology Studies as a Human Science, 10(2):81–126, 2009.
abstract   bibtex   
This article investigates mediation between design and use, related${\}textbackslashbackslash$nto which there is an abundant literature in information technology${\}textbackslashbackslash$n(IT) research. However, the existing literature is fragmented and${\}textbackslashbackslash$nunconnected. This analysis is motivated by revisiting five empirical${\}textbackslashbackslash$nstudies that address the relationship between design and use. Our${\}textbackslashbackslash$ncollaborative, inductive analysis has revealed mediation as highly${\}textbackslashbackslash$ninfluential in these studies, but in a multitude of different forms.${\}textbackslashbackslash$nEach study is discussed in relation to three themes: design, use,${\}textbackslashbackslash$nand mediation. The key observations related to each study are highlighted.${\}textbackslashbackslash$nThereafier, a categorization of forms of mediation is introduced${\}textbackslashbackslash$nand discussed. The forms are labeled: 1) people in intermediary positions;${\}textbackslashbackslash$n2) representations used in/for mediation; 3) collaborative methods;${\}textbackslashbackslash$nand 4) long-term integrative forums. In addition, related to each${\}textbackslashbackslash$nform, interesting aspects characterizing that particular form of${\}textbackslashbackslash$nmediation are discussed. The article concludes that mediation clearly${\}textbackslashbackslash$nis a complex phenomenon in need of further study. A number of interesting${\}textbackslashbackslash$npaths for future work are identified. ©The authors Published by${\}textbackslashbackslash$nthe University College of Bor\textbackslashaas.
@article{livari_mediation_2009,
	title = {Mediation between design and use: {Revisiting} five empirical studies},
	volume = {10},
	issn = {14021501},
	abstract = {This article investigates mediation between design and use, related\${\textbackslash}textbackslashbackslash\$nto which there is an abundant literature in information technology\${\textbackslash}textbackslashbackslash\$n(IT) research. However, the existing literature is fragmented and\${\textbackslash}textbackslashbackslash\$nunconnected. This analysis is motivated by revisiting five empirical\${\textbackslash}textbackslashbackslash\$nstudies that address the relationship between design and use. Our\${\textbackslash}textbackslashbackslash\$ncollaborative, inductive analysis has revealed mediation as highly\${\textbackslash}textbackslashbackslash\$ninfluential in these studies, but in a multitude of different forms.\${\textbackslash}textbackslashbackslash\$nEach study is discussed in relation to three themes: design, use,\${\textbackslash}textbackslashbackslash\$nand mediation. The key observations related to each study are highlighted.\${\textbackslash}textbackslashbackslash\$nThereafier, a categorization of forms of mediation is introduced\${\textbackslash}textbackslashbackslash\$nand discussed. The forms are labeled: 1) people in intermediary positions;\${\textbackslash}textbackslashbackslash\$n2) representations used in/for mediation; 3) collaborative methods;\${\textbackslash}textbackslashbackslash\$nand 4) long-term integrative forums. In addition, related to each\${\textbackslash}textbackslashbackslash\$nform, interesting aspects characterizing that particular form of\${\textbackslash}textbackslashbackslash\$nmediation are discussed. The article concludes that mediation clearly\${\textbackslash}textbackslashbackslash\$nis a complex phenomenon in need of further study. A number of interesting\${\textbackslash}textbackslashbackslash\$npaths for future work are identified. ©The authors Published by\${\textbackslash}textbackslashbackslash\$nthe University College of Bor{\textbackslash}textbackslashaas.},
	number = {2},
	journal = {Human IT - Journal for Information Technology Studies as a Human Science},
	author = {Livari, Netta and Karasti, Helena and Molin-Juustila, Tonja and Salmela, Sari and Syrjänen, Anna Liisa and Halkola, Eija},
	year = {2009},
	keywords = {Design, Inductive interpretive analysis, Mediation, Practice, Qualitative field study, Use, cscw},
	pages = {81--126},
}

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