@InProceedings{ICTS2020,
author={Diana López and Jose María Alvarez-Rodríguez},
editor="Rocha, {\'A}lvaro
and Ferr{\'a}s, Carlos
and Montenegro Marin, Carlos Enrique
and Medina Garc{\'i}a, V{\'i}ctor Hugo",
title="Quality in Documentation: Key Factor for the Retrieval Process",
booktitle="Information Technology and Systems",
year="2020",
publisher="Springer International Publishing",
address="Cham",
pages="67--74",
doi = {https://doi.org/10.1007/978-3-030-40690-5_7},
abstract="This work aims to identify the latest progress, techniques and/or models implemented to improve the information quality in the information retrieval process, as well as the defined metrics to evaluate the quality of the content; therefore, a review of research work carried out in the last five years is presented, in the analysis carried out it was shown that 44{\%} of the retrieval systems focus on improving the indexation of the documents allowing better accessibility, which leads to optimal growth at the time of extraction, the other 66{\%} points to the quality of the response of the queries; as a result, it was found that the common factors that affect quality when searching, retrieving and representing the information available to the user, among which are user satisfaction, the quality of the classification and the quality of the text itself.",
isbn="978-3-030-40690-5"
}

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