@misc{machado2021machine,
  title={Machine learning based tenant-specific chatbots for performing actions in a multi-tenant system},
  author={Machado, Michael and Harrison, James Douglas and Xiong, Caiming and Yang, Xinyi and Cook, Thomas Archie and Lalani, Roojuta and Soumet, Jean-Marc and Skucha, Karl Ryszard and Rodriguez, Juan Manuel and Vijayakumar, Manju and others},
  year={2021},
  month=may # "~13",
  note={US Patent App. 16/680,323}
}