Internationalization. Mackenzie, A. In Software Studies, pages 153--160. MIT Press, Cambridge, MA, 2008.
bibtex   
@incollection{mackenzie_internationalization_2008,
	address = {Cambridge, MA},
	title = {Internationalization},
	booktitle = {Software {Studies}},
	publisher = {MIT Press},
	author = {Mackenzie, Adrian},
	collaborator = {Fuller, Mathew},
	year = {2008},
	pages = {153--160}
}

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