Industrial Strength Hypermedia: Requirements for a Large Engineering Enterprise. Malcolm, K. C., Poltrock, S. E., & Schuler, D. In pages 13-24.
bibtex   
@inproceedings{ mal91,
  crossref = {acmht91},
  author = {Kathryn C. Malcolm and Steven E. Poltrock and Douglas Schuler},
  title = {Industrial Strength Hypermedia: Requirements for a Large Engineering Enterprise},
  pages = {13-24},
  topic = {ohs[1]}
}

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