Organizational learning: enabling self-organized knowledge logistics for a health insurance company. Mambrey, P., Pipek, V., Rohde, M., & Won, M. In Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community, CSCL '02, Boulder, CO, USA, 2002, pages 662–663, 2002. International Society of the Learning Sciences.
Organizational learning: enabling self-organized knowledge logistics for a health insurance company [link]Paper  bibtex   
@inproceedings{mambrey_organizational_2002,
	title = {Organizational learning: enabling self-organized knowledge logistics for a health insurance company},
	url = {http://dl.acm.org/citation.cfm?id=1658774},
	booktitle = {Proceedings of the {Conference} on {Computer} {Support} for {Collaborative} {Learning}: {Foundations} for a {CSCL} {Community}, {CSCL} '02, {Boulder}, {CO}, {USA}, 2002},
	publisher = {International Society of the Learning Sciences},
	author = {Mambrey, Peter and Pipek, Volkmar and Rohde, Markus and Won, Markus},
	editor = {Stahl, Gerry},
	year = {2002},
	keywords = {CSCW, ProSEC},
	pages = {662--663},
}

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