A viewpoint-based case-based reasoning approach utilising an enterprise architecture ontology for experience management. Martin, A., Emmenegger, S., Hinkelmann, K., & Thönssen, B. Enterprise Information Systems, 11(4):551-575, 4, 2017.
A viewpoint-based case-based reasoning approach utilising an enterprise architecture ontology for experience management [link]Website  doi  abstract   bibtex   
The accessibility of project knowledge that is obtained from experiences is an important and crucial issue in enterprises. Therefore, we introduce an ontology-based case-based reasoning approach that utilises an enterprise ontology, which is based on an enterprise architecture. Utilising this enterprise ontology enables improvements of the case-based reasoning system through the systematic inclusion of enterprise-specific knowledge. This enterprise- specific knowledge is captured in the enterprise ontology named ArchiMEO, an ontological realisation of the enterprise architecture framework ArchiMate and others. This ontology, containing historical cases and specific enterprise domain knowledge, is applied in the new ontology-based case-based reasoning approach. Apart from that, we observed that different people in different roles have their own information needs. Therefore, we enhanced our ontology-based case-based reasoning approach in a way that different views, viewpoints, concerns and stakeholders can be considered. This is realised using a case viewpoint model derived from the ISO/IEC/IEEE 42010 standard. The introduced approach is implemented as a demonstrator and evaluated using an application case that has been elicited from a business partner in the Swiss research project.
@article{
 title = {A viewpoint-based case-based reasoning approach utilising an enterprise architecture ontology for experience management},
 type = {article},
 year = {2017},
 keywords = {case-based reasoning,enterprise architecture,enterprise ontology,experience management,ontology-based case-based reasoning,similarity,viewpoint},
 pages = {551-575},
 volume = {11},
 websites = {http://dx.doi.org/10.1080/17517575.2016.1161239},
 month = {4},
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 abstract = {The accessibility of project knowledge that is obtained from experiences is an important and crucial issue in enterprises. Therefore, we introduce an ontology-based case-based reasoning approach that utilises an enterprise ontology, which is based on an enterprise architecture. Utilising this enterprise ontology enables improvements of the case-based reasoning system through the systematic inclusion of enterprise-specific knowledge. This enterprise- specific knowledge is captured in the enterprise ontology named ArchiMEO, an ontological realisation of the enterprise architecture framework ArchiMate and others. This ontology, containing historical cases and specific enterprise domain knowledge, is applied in the new ontology-based case-based reasoning approach. Apart from that, we observed that different people in different roles have their own information needs. Therefore, we enhanced our ontology-based case-based reasoning approach in a way that different views, viewpoints, concerns and stakeholders can be considered. This is realised using a case viewpoint model derived from the ISO/IEC/IEEE 42010 standard. The introduced approach is implemented as a demonstrator and evaluated using an application case that has been elicited from a business partner in the Swiss research project.},
 bibtype = {article},
 author = {Martin, Andreas and Emmenegger, Sandro and Hinkelmann, Knut and Thönssen, Barbara},
 doi = {10.1080/17517575.2016.1161239},
 journal = {Enterprise Information Systems},
 number = {4}
}

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