Case-Based Reasoning for Process Experience. Martin, A. & Hinkelmann, K. In Business Information Systems and Technology 4.0: New Trends in the Age of Digital Change, pages 47–63. Springer International Publishing, Cham, 2018.
Case-Based Reasoning for Process Experience [link]Paper  Case-Based Reasoning for Process Experience [link]Paper  doi  abstract   bibtex   
The following chapter describes an integrated case-based reasoning (CBR) approach to process learning and experience management. This integrated CBR approach reflects domain knowledge and contextual information based on an enterprise ontology. The approach consists of a case repository, which contains experience items described using a specific case model. The case model reflects, on the one hand, the process logic, i.e. the flow of work, and on the other the business logic, which is the knowledge that can be used to achieve a result.
@incollection{Martin2018,
	address = {Cham},
	title = {Case-{Based} {Reasoning} for {Process} {Experience}},
	copyright = {All rights reserved},
	isbn = {978-3-319-74322-6},
	url = {https://doi.org/10.1007/978-3-319-74322-6_4},
	abstract = {The following chapter describes an integrated case-based reasoning (CBR) approach to process learning and experience management. This integrated CBR approach reflects domain knowledge and contextual information based on an enterprise ontology. The approach consists of a case repository, which contains experience items described using a specific case model. The case model reflects, on the one hand, the process logic, i.e. the flow of work, and on the other the business logic, which is the knowledge that can be used to achieve a result.},
	booktitle = {Business {Information} {Systems} and {Technology} 4.0: {New} {Trends} in the {Age} of {Digital} {Change}},
	publisher = {Springer International Publishing},
	author = {Martin, Andreas and Hinkelmann, Knut},
	editor = {Dornberger, Rolf},
	year = {2018},
	doi = {10.1007/978-3-319-74322-6_4},
	pages = {47--63},
	url_paper={https://api.zotero.org/users/1325684/publications/items/Q398TCVD/file/view}
}

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