Analysis and Diagnosis of SLA Violations in a Production SaaS Cloud. Martino, C. D., Chen, D., Goel, G., Ganesan, R., Kalbarczyk, Z. T., & Iyer, R. K. In 25th IEEE International Symposium on Software Reliability Engineering, ISSRE 2014, Naples, Italy, November 3-6, 2014, pages 178–188, 2014.
Analysis and Diagnosis of SLA Violations in a Production SaaS Cloud [link]Paper  doi  bibtex   
@inproceedings{DBLP:conf/issre/MartinoCGGKI14,
  author    = {Catello Di Martino and
               Daniel Chen and
               Geetika Goel and
               Rajeshwari Ganesan and
               Zbigniew T. Kalbarczyk and
               Ravishankar K. Iyer},
  title     = {Analysis and Diagnosis of {SLA} Violations in a Production SaaS Cloud},
  booktitle = {25th {IEEE} International Symposium on Software Reliability Engineering,
               {ISSRE} 2014, Naples, Italy, November 3-6, 2014},
  pages     = {178--188},
  year      = {2014},
  crossref  = {DBLP:conf/issre/2014},
  url       = {https://doi.org/10.1109/ISSRE.2014.26},
  doi       = {10.1109/ISSRE.2014.26},
  timestamp = {Thu, 25 May 2017 01:00:00 +0200},
  biburl    = {https://dblp.org/rec/bib/conf/issre/MartinoCGGKI14},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}

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