Paper  bibtex   

@article{DBLP:journals/corr/abs-2011-10456,
  author    = {Noemi Mauro and
               Liliana Ardissono and
               Giovanna Petrone},
  title     = {User and Item-aware Estimation of Review Helpfulness},
  journal   = {CoRR},
  volume    = {abs/2011.10456},
  year      = {2020},
  url       = {https://arxiv.org/abs/2011.10456},
  archivePrefix = {arXiv},
  eprint    = {2011.10456},
  timestamp = {Wed, 25 Nov 2020 00:00:00 +0100},
  biburl    = {https://dblp.org/rec/journals/corr/abs-2011-10456.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}