@article{mcnutt_outside_????,
	title = {From the {Outside} {In}: {The} {External} {Face} of e-{Government}},
	issn = {1933-1681},
	shorttitle = {From the {Outside} {In}},
	url = {http://www.tandfonline.com/doi/abs/10.1080/19331681.2012.727726},
	doi = {10.1080/19331681.2012.727726},
	abstract = {Abstract Government capacity on the Web is based on external-facing e-government's online presence. The external face of e-government is what citizens, clients, customers, and partners see when they visit government websites. Government websites expand the state's capacity to collect information and effect behavior, providing opportunities to influence policy outcomes. Governments seek to be the most popular websites online in subject areas where the state has authority, spends money, provides information, or organizes partnerships. However, competition over users' attention diminishes government capacity, as the state must compete with global actors. This study examined government nodality on the Wed to evaluate the external face of e-government in five different Canadian policy fields: agriculture, climate change, equalization, heath care, and women. It is argued that government website nodality is higher in sectors with low level of internationalization and thus, or centralized, are more visible, and thus have a greater impact on policy development.},
	number = {ja},
	urldate = {2012-11-02},
	journal = {Journal of Information Technology \& Politics},
	author = {McNutt, Kathleen},
	pages = {null}
}

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