Effective use of variable message signs: Lessons learned through development of users' manuals. Miller, J. S., Smith, B. L., Newman, B. R., & Demetsky, M. J. Transportation Research Record, Unknown Month, 1995.
Effective use of variable message signs: Lessons learned through development of users' manuals [link]Paper  bibtex   
@article{0000-0001-5102-6399:146541644,
 author = {Miller, John S., Smith, Brian L., Newman, Bruce R., Demetsky, Michael J.},
 journal = {Transportation Research Record},
 month = {Unknown Month},
 title = {Effective use of variable message signs: Lessons learned through development of users' manuals},
 url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-0029332949&partnerID=MN8TOARS},
 year = {1995}
}

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