Fair and Accessible Public Services. Ministry of Business, Innovation, (NZ), E., & Immigration New Zealand Technical Report 2016.
Fair and Accessible Public Services [pdf]Paper  bibtex   
@techreport{ministry_of_business_innovation_and_employment_nz_fair_2016,
	title = {Fair and {Accessible} {Public}  {Services}},
	url = {https://www.immigration.govt.nz/documents/refugees/summary-report-on-the-use-of-interpreter-services-and-other-language.pdf},
	urldate = {2017-01-21TZ},
	author = {{Ministry of Business, Innovation and Employment (NZ)} and {Immigration New Zealand}},
	year = {2016},
	keywords = {interpretation and translation}
}
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