Experiences From an Experience Management Project. Minor, M. & Altmeyer, B. In Proc. CSuP-2004, pages 496–504, Caputh, Germany, 2004.
bibtex   
@inproceedings{minor_experiences_2004,
	title        = {Experiences {From} an {Experience} {Management} {Project}},
	author       = {Minor, Mirjam and Altmeyer, Benjamin},
	year         = 2004,
	booktitle    = {Proc. {CSuP}-2004},
	address      = {Caputh, Germany},
	pages        = {496--504},
	editor       = {al., Gabriela Lindemann et}
}

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