Experience Management with Knowledge Sharing Agents. Minor, M. & Wernicke, M. In McGrath, F. & Remenyi, D., editors, Forth European Conference on Knowledge Management, pages 669–675, Reading, 2003. MCIL.
bibtex   
@inproceedings{minor_experience_2003,
	address = {Reading},
	title = {Experience {Management} with {Knowledge} {Sharing} {Agents}},
	booktitle = {Forth {European} {Conference} on {Knowledge} {Management}},
	publisher = {MCIL},
	author = {Minor, Mirjam and Wernicke, Mike},
	editor = {McGrath, Fergal and Remenyi, Dan},
	year = {2003},
	pages = {669--675},
}

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