When is service really denied?: a user-centric dos metric. Mirkovic, J., Hussain, A., Willson, B., Fahmy, S., Yao, W., Reiher, P., Schwab, S., & Thomas, R. In ACM SIGMETRICS Performance Evaluation Review, volume 35, pages 357–358, 2007. ACM.
bibtex   
@inproceedings{mirkovic2007service,
  title={When is service really denied?: a user-centric dos metric},
  author={Mirkovic, Jelena and Hussain, Alefiya and Willson, Brett and Fahmy, Sonia and Yao, Wei-Min and Reiher, Peter and Schwab, Stephen and Thomas, Roshan},
  booktitle={ACM SIGMETRICS Performance Evaluation Review},
  volume={35},
  number={1},
  pages={357--358},
  year={2007},
  organization={ACM}
}

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