Mind the Seat Limit: On Capacity Management in Public Automated Shuttles. Mirnig, A. G., Gärtner, M., Wallner, V., Füssl, E., Ausserer, K., Rieß, J., & Meschtscherjakov, A. Frontiers in Human Dynamics, 3:689133, June, 2021.
Mind the Seat Limit: On Capacity Management in Public Automated Shuttles [link]Paper  doi  abstract   bibtex   
With ever growing automation of public transport automated shuttles offer an attractive alternative in areas where traffic regulations limit the deployment of large buses (city centres) or where low degrees of utilization renders the manual vehicles operation noneconomical (last mile). The low capacities of shuttles in combination with the human factor (driver or conductor) makes capacity management a greater challenge for the user. Capacity management describes the allocation of available seats in a vehicle, e.g., when buying a ticket. In this paper, we present the results of series of studies where capacity management in automated shuttles has been tested via instruments that are currently available in public transit (audio announcements, in-shuttle displays, booking apps). We found that measures during and after boarding are not sufficient and that capacity management in automated shuttle requires a more detailed planning of preboarding stages; when boarding automated shuttles as opposed to non-automated public buses the flexibility is reduced. The paper concludes with discussion and recommendations for an optimal capacity management d.
@article{mirnig_mind_2021,
	title = {Mind the {Seat} {Limit}: {On} {Capacity} {Management} in {Public} {Automated} {Shuttles}},
	volume = {3},
	issn = {2673-2726},
	shorttitle = {Mind the {Seat} {Limit}},
	url = {https://www.frontiersin.org/articles/10.3389/fhumd.2021.689133/full},
	doi = {10.3389/fhumd.2021.689133},
	abstract = {With ever growing automation of public transport automated shuttles offer an attractive alternative in areas where traffic regulations limit the deployment of large buses (city centres) or where low degrees of utilization renders the manual vehicles operation noneconomical (last mile). The low capacities of shuttles in combination with the human factor (driver or conductor) makes capacity management a greater challenge for the user. Capacity management describes the allocation of available seats in a vehicle, e.g., when buying a ticket. In this paper, we present the results of series of studies where capacity management in automated shuttles has been tested via instruments that are currently available in public transit (audio announcements, in-shuttle displays, booking apps). We found that measures during and after boarding are not sufficient and that capacity management in automated shuttle requires a more detailed planning of preboarding stages; when boarding automated shuttles as opposed to non-automated public buses the flexibility is reduced. The paper concludes with discussion and recommendations for an optimal capacity management d.},
	language = {en},
	urldate = {2022-10-04},
	journal = {Frontiers in Human Dynamics},
	author = {Mirnig, Alexander G. and Gärtner, Magdalena and Wallner, Vivien and Füssl, Elisabeth and Ausserer, Karin and Rieß, Jannik and Meschtscherjakov, Alexander},
	month = jun,
	year = {2021},
	pages = {689133},
}

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