A Framework for Round the Clock Design and Support. Mo, J.&nbsp;P.<nbsp>T., Cirocoo, L., & Kovacek, M. In Jacucci, G., Olling, G.&nbsp;J., Preiss, K., & Wozny, M.&nbsp;J., editors, PROLAMAT, volume 132, of IFIP Conference Proceedings, pages 439-450, 1998. Kluwer.
A Framework for Round the Clock Design and Support. [link]Paper  bibtex   
@inproceedings{ conf/prolamat/MoCK98,
  added-at = {2015-08-27T00:00:00.000+0200},
  author = {Mo, John P. T. and Cirocoo, L. and Kovacek, M.},
  biburl = {http://www.bibsonomy.org/bibtex/274f24608d253cbdba0c6eb9da3a1f837/dblp},
  booktitle = {PROLAMAT},
  crossref = {conf/prolamat/1998},
  editor = {Jacucci, Gianni and Olling, Gustav J. and Preiss, Kenneth and Wozny, Michael J.},
  interhash = {cf5e5e7226270420c57547644b64b432},
  intrahash = {74f24608d253cbdba0c6eb9da3a1f837},
  isbn = {0-412-83540-1},
  keywords = {dblp},
  pages = {439-450},
  publisher = {Kluwer},
  series = {IFIP Conference Proceedings},
  title = {A Framework for Round the Clock Design and Support.},
  url = {http://dblp.uni-trier.de/db/conf/prolamat/prolamat1998.html#MoCK98},
  volume = {132},
  year = {1998}
}

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