Improving a human-computer dialogue. Molich, R. & Nielsen, J. Communications of the ACM, 33(3):338--348, 1990. 00913bibtex @article{molich_improving_1990,
title = {Improving a human-computer dialogue},
volume = {33},
number = {3},
journal = {Communications of the ACM},
author = {Molich, Rolf and Nielsen, Jakob},
year = {1990},
note = {00913},
pages = {338--348}
}
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