@article{mony_talking_2008,
	title = {Talking to visitors about conservation: {Exploring} message communication through docent–visitor interactions at zoos.},
	volume = {11},
	language = {fr},
	number = {2},
	journal = {Visitor Studies},
	author = {Mony, P.R. and Heimlich, J.E.},
	year = {2008},
	pages = {151--162},
}

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