@book{moore_mediation_2014,
	address = {San Francisco},
	edition = {4th edition.},
	title = {The mediation process: practical strategies for resolving conflict},
	isbn = {978-1-118-41974-8 978-1-118-42152-9 978-1-306-63854-8},
	shorttitle = {The mediation process},
	url = {http://site.ebrary.com/id/10861014},
	language = {Anglais},
	urldate = {2020-07-14},
	publisher = {Jossey-Bass \& Pfeiffer Imprints, Wiley},
	author = {Moore, Christopher W.},
	year = {2014},
}

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