@article{Mruter2009,
	title        = {Redesigning business processes: a methodology based on simulation and process mining techniques},
	author       = {M{ă}ru{ş}ter, Laura and van Beest, Nick R. T. P.},
	publisher    = {Springer Science and Business Media {LLC}},
	volume       = 21,
	number       = 3,
	pages        = {267--297},
	doi          = {10.1007/s10115-009-0224-0},
	date         = {2009-06},
	journaltitle = {Knowledge and Information Systems}
}

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