Paper  bibtex   

@article{
 title = {Experiencing Interactive Voice Response ( IVR ) as a Participatory Medium : The Case of CGNet Swara in India},
 type = {article},
 year = {2015},
 identifiers = {[object Object]},
 keywords = {development,ict4d,interactive voice response,mobile,participation},
 pages = {1-20},
 id = {8eb52f79-165a-3f7a-af5c-e181221a8d9f},
 created = {2015-12-05T17:02:45.000Z},
 file_attached = {true},
 profile_id = {4d629be7-953b-3dda-9a7c-b41cf9c842a0},
 group_id = {23a70d7d-c5ae-344b-8c10-853478798027},
 last_modified = {2017-03-14T17:39:02.303Z},
 read = {false},
 starred = {false},
 authored = {false},
 confirmed = {true},
 hidden = {false},
 citation_key = {Mudliar2015},
 source_type = {article},
 folder_uuids = {9fda0009-3b1e-45e8-b45a-228d563049eb},
 bibtype = {article},
 author = {Mudliar, Preeti and Donner, Jonathan}
}