@inproceedings{Narendra2019,
	title        = {Counterfactual reasoning for process optimization using structural causal models},
	author       = {Narendra, Tanmayee and Agarwal, Prerna and Gupta, Monika and Dechu, Sampath},
	booktitle    = {Business Process Management Forum. BPM 2019. Lecture Notes in Business Information Processing},
	volume       = 360,
	doi          = {10.1007/978-3-030-26643-1_6},
	date         = 2019
}

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