How to Avoid Disappointment by Design. Nevo, D. & Wade, M. R. Commun. ACM, 50(4):43--48, April, 2007. 00000![How to Avoid Disappointment by Design [link]](https://bibbase.org/img/filetypes/link.svg "link")
Paper doi abstract bibtex Avoid market failure by aligning system performance with stakeholder expectations.
@article{nevo_how_2007,
title = {How to {Avoid} {Disappointment} by {Design}},
volume = {50},
issn = {0001-0782},
url = {http://doi.acm.org/10.1145/1232743.1232746},
doi = {10.1145/1232743.1232746},
abstract = {Avoid market failure by aligning system performance with stakeholder expectations.},
number = {4},
urldate = {2017-04-18TZ},
journal = {Commun. ACM},
author = {Nevo, Dorit and Wade, Michael R.},
month = apr,
year = {2007},
note = {00000},
pages = {43--48}
}
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