@inproceedings{nguyen_rating_2013,
	address = {New York, NY, USA},
	title = {Rating {Support} {Interfaces} to {Improve} {User} {Experience} and {Recommender} {Accuracy}},
	url = {http://doi.acm.org/10.1145/2507157.2507188},
	doi = {10.1145/2507157.2507188},
	abstract = {One of the challenges for recommender systems is that users struggle to
accurately map their internal preferences to external measures of quality
such as ratings. We study two methods for supporting the mapping process:
(i) reminding the user of characteristics of items by providing
personalized tags and (ii) relating rating decisions to prior rating
decisions using exemplars. In our study, we introduce interfaces that
provide these methods of support. We also present a set of methodologies
to evaluate the efficacy of the new interfaces via a user experiment. Our
results suggest that presenting exemplars during the rating process helps
users rate more consistently, and increases the quality of the data.},
	urldate = {2014-04-28},
	booktitle = {{RecSys} '13},
	publisher = {ACM},
	author = {Nguyen, Tien T and Kluver, Daniel and Wang, Ting-Yu and Hui, Pik-Mai and Ekstrand, Michael D and Willemsen, Martijn C and Riedl, John},
	year = {2013},
	note = {Journal Abbreviation: RecSys '13},
	pages = {149--156},
}

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