@article{nichols_breaking_2013,
	title = {Breaking {Down} the {Barriers}: {Creating} {Empathetic} {Ontologies} for {LAMBDA} {Initiative}},
	volume = {63},
	url = {https://www.tnla.org/page/529},
	abstract = {Public libraries frequently serve the role of an access point to technology for people who are homeless or who do not have access to these technologies at home and need the services provided by libraries. This role has become increasingly important in a predominately digital age. Homeless Lesbian, Gay, Bisexual, Transgendered and Questioning (LGBTQ) individuals are among the growing population of society without access to technology outside of the library. As an institution, the public library is metamorphosing from its traditional boundaries to provide a broader function as the heart of the community for socially marginalized youths. Public libraries have historically played a role in identifying social obligation and helping the disenfranchised become selfsufficient and productive citizens through inclusion and access to resources; a parallel can be found in the libraries' role in aiding disenfranchised LGBTQ youth. The library can create a welcoming, positive, and useful environment by using the social vernacular of LGBTQ society to create empathetic ontologies within the Online Public Access Catalog (OPAC). Ontologies within the framework of libraries are shared vocabularies that connect the definitions of ideas, concepts and objects to their properties and relationships to each other. The Libraries as Models for Building Diversity Achievements (LAMBDA) project addresses the complex issue of educating librarians to the sensitivities of the LGBTQ community. The pilot program for LAMBDA is a joint effort of libraries within the cities of San Francisco, CA and Knoxville, TN. This paper argues that a constructed ontology is needed for this target group of homeless youths (18-25) who are LGBTQ; it describes how to create an empathetic ontology as a navigation tool to engage the LGBTQ community and its usefulness within the LAMBDA initiative.},
	language = {en},
	number = {1},
	journal = {Tennessee Libraries},
	author = {Nichols, Francis and Cortez, Edwin M.},
	year = {2013},
	note = {Number: 1
ECC: No Data (logprob: -173.455) 
tex.ids: nicholsBreakingBarriersCreating2013a},
	keywords = {\#nosource, ⛔ No DOI found},
}

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As an institution, the public library is metamorphosing from its traditional boundaries to provide a broader function as the heart of the community for socially marginalized youths. Public libraries have historically played a role in identifying social obligation and helping the disenfranchised become selfsufficient and productive citizens through inclusion and access to resources; a parallel can be found in the libraries' role in aiding disenfranchised LGBTQ youth. The library can create a welcoming, positive, and useful environment by using the social vernacular of LGBTQ society to create empathetic ontologies within the Online Public Access Catalog (OPAC). Ontologies within the framework of libraries are shared vocabularies that connect the definitions of ideas, concepts and objects to their properties and relationships to each other. The Libraries as Models for Building Diversity Achievements (LAMBDA) project addresses the complex issue of educating librarians to the sensitivities of the LGBTQ community. The pilot program for LAMBDA is a joint effort of libraries within the cities of San Francisco, CA and Knoxville, TN. 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