@incollection{nicholson_monitoring_1997,
	address = {New Brunswick, NJ},
	title = {Monitoring the {Efficiency}, {Quality}, and {Effectiveness} of {Policy} {Advice} to {Government}},
	booktitle = {Monitoring {Performance} in the {Public} {Sector}: {Future} {Directions} from {International} {Experience}},
	publisher = {Transaction Publishers},
	author = {Nicholson, John},
	editor = {Maybe, John and Zapico-Goni, Eduardo},
	year = {1997},
	pages = {237--252}
}

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