Argumentative procedures in e-commerce environments. Novais, P., Neves, J., Brito, L., & Machado, J. In Towards the Knowledge Society: eCommerce, eBusiness and eGovernment The Second IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2002) October 7–9, 2002, Lisbon, Portugal, pages 703–716, 2003. Springer US.
bibtex   
@inproceedings{novais2003argumentative,
  title={Argumentative procedures in e-commerce environments},
  author={Novais, Paulo and Neves, Jos{\'e} and Brito, Lu{\'\i}s and Machado, Jos{\'e}},
  booktitle={Towards the Knowledge Society: eCommerce, eBusiness and eGovernment The Second IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2002) October 7--9, 2002, Lisbon, Portugal},
  pages={703--716},
  year={2003},
  organization={Springer US}
}

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