Experimental evidence on the productivity effects of generative artificial intelligence. Noy, S. & Zhang, W. Science, 381(6654):187–192, July, 2023. Publisher: American Association for the Advancement of SciencePaper doi abstract bibtex We examined the productivity effects of a generative artificial intelligence (AI) technology, the assistive chatbot ChatGPT, in the context of midlevel professional writing tasks. In a preregistered online experiment, we assigned occupation-specific, incentivized writing tasks to 453 college-educated professionals and randomly exposed half of them to ChatGPT. Our results show that ChatGPT substantially raised productivity: The average time taken decreased by 40% and output quality rose by 18%. Inequality between workers decreased, and concern and excitement about AI temporarily rose. Workers exposed to ChatGPT during the experiment were 2 times as likely to report using it in their real job 2 weeks after the experiment and 1.6 times as likely 2 months after the experiment.
@article{noy_experimental_2023,
title = {Experimental evidence on the productivity effects of generative artificial intelligence},
volume = {381},
url = {https://www.science.org/doi/10.1126/science.adh2586},
doi = {10.1126/science.adh2586},
abstract = {We examined the productivity effects of a generative artificial intelligence (AI) technology, the assistive chatbot ChatGPT, in the context of midlevel professional writing tasks. In a preregistered online experiment, we assigned occupation-specific, incentivized writing tasks to 453 college-educated professionals and randomly exposed half of them to ChatGPT. Our results show that ChatGPT substantially raised productivity: The average time taken decreased by 40\% and output quality rose by 18\%. Inequality between workers decreased, and concern and excitement about AI temporarily rose. Workers exposed to ChatGPT during the experiment were 2 times as likely to report using it in their real job 2 weeks after the experiment and 1.6 times as likely 2 months after the experiment.},
number = {6654},
urldate = {2023-09-26},
journal = {Science},
author = {Noy, Shakked and Zhang, Whitney},
month = jul,
year = {2023},
note = {Publisher: American Association for the Advancement of Science},
pages = {187--192},
}
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