@misc{nsrlp_dutch_2014,
	title = {Dutch {Justice} {Innovation} {Puts} {People} {First}: {Realizing} the {Potential} of {On}-{Line} {Dispute} {Resolution}},
	shorttitle = {Dutch {Justice} {Innovation} {Puts} {People} {First}},
	url = {http://representingyourselfcanada.com/dutch-justice-innovation-puts-people-first-realizing-the-potential-of-on-line-dispute-resolution/},
	abstract = {This week’s guest blog is written by Sherry MacLennan, Director of Public Legal Information \& Applications at the BC Legal Services Society. Sherry, who is also a member of the NSRLP Advisory Board, offered to blog about her up-close look at an innovative on-line application being developed in the Netherlands via a collaborative partnership between the Dutch legal aid board, a non-profit research organization and a software developer. The emphasis the program places on support towards resolution brings to mind the BC Civil Resolution Tribunal, due to open in the Fall of 2014 (http://www.slaw.ca/2013/10/07/bcs-new-civil-resolution-tribunal) - while the harnessing of multiple sources of expertise and motivation to create an authentically user-friendly environment offers an inspiring procedural model. In the June Newsletter, Julie mentioned that I was travelling to the Netherlands to learn about the Dutch approach to online legal information, which has been described as “a game},
	urldate = {2017-02-02TZ},
	journal = {NSRLP},
	author = {{NSRLP}},
	month = jul,
	year = {2014}
}

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