Towards an ontology for health complaints management. Oliveira, A., Portela, F., Machado, J., Abelha, A., Neves, J. M., Vaz, S., Silva, Á., & Santos, M. F. In International Conference on Knowledge Management and Information Sharing, volume 2, pages 174–181, 2015. SCITEPRESS.
bibtex   
@inproceedings{oliveira2015towards,
  title={Towards an ontology for health complaints management},
  author={Oliveira, Andr{\'e} and Portela, Filipe and Machado, Jos{\'e} and Abelha, Ant{\'o}nio and Neves, Jos{\'e} Maia and Vaz, Suzana and Silva, {\'A}lvaro and Santos, Manuel Filipe},
  booktitle={International Conference on Knowledge Management and Information Sharing},
  volume={2},
  pages={174--181},
  year={2015},
  organization={SCITEPRESS}
}

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