@inproceedings{inbast-2014,
    author  = {Ricardo Colomo Palacios and Jose María Alvarez Rodríguez},
    title   = {{Semantic representation and computation of cloud-based Customer Relationship Management solutions}},
    publisher = "Accepted in the Third Workshop on Industrial and Business Applications of Semantic Technologies and Knowledge-based information systems (INBAST 2014)",
	url={http://www.onthemove-conferences.org/index.php/inbast-14},
    year    = 2014
}

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