Tailoring Infrastructures: Supporting Cooperative Work with Configurable Email Filters. Pipek, V., Won, M., Englert, R., & Wulf, V. In Fuks, H., Lukosch, S., & Salgado, A. C., editors, Groupware: Design, Implementation, and Use, 11th International Workshop, CRIWG 2005, Porto de Galinhas, Brazil, September 25-29, 2005, Proceedings, volume 3706, of Lecture Notes in Computer Science, pages 153–167, 2005. Springer.
Tailoring Infrastructures: Supporting Cooperative Work with Configurable Email Filters [link]Paper  doi  bibtex   
@inproceedings{pipek_tailoring_2005,
	series = {Lecture {Notes} in {Computer} {Science}},
	title = {Tailoring {Infrastructures}: {Supporting} {Cooperative} {Work} with {Configurable} {Email} {Filters}},
	volume = {3706},
	isbn = {3-540-29110-5},
	url = {http://dx.doi.org/10.1007/11560296_12},
	doi = {10.1007/11560296_12},
	booktitle = {Groupware: {Design}, {Implementation}, and {Use}, 11th {International} {Workshop}, {CRIWG} 2005, {Porto} de {Galinhas}, {Brazil}, {September} 25-29, 2005, {Proceedings}},
	publisher = {Springer},
	author = {Pipek, Volkmar and Won, Markus and Englert, Roman and Wulf, Volker},
	editor = {Fuks, Hugo and Lukosch, Stephan and Salgado, Ana Carolina},
	year = {2005},
	keywords = {CSCW},
	pages = {153--167},
}

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