Public Management Reform: A Comparative Analysis. Pollitt, C. and Bouckaert, G. Oxford University Press, USA, March, 2000.
bibtex   
@book{pollitt_public_2000,
	title = {Public {Management} {Reform}: {A} {Comparative} {Analysis}},
	isbn = {0-19-829722-X},
	shorttitle = {Public {Management} {Reform}},
	publisher = {Oxford University Press, USA},
	author = {Pollitt, Christopher and Bouckaert, Geert},
	month = mar,
	year = {2000}
}
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