Management consultants: Client and consultant perspectives. Poulfelt, F. & Paynee, A. Scandinavian Journal of Management, 10(4):421--436, December, 1994.
Paper doi abstract bibtex The study examines the Danish management consulting industry from the perspective of the consulting firms' managing partner and the client organization's chief executive officer. It examines the principal motives in clients' use of consultants and their buying behaviour, as well as clients' perceptions of consulting firms and their experiences in working with them. The results confirm a number of basic beliefs regarding the value of using consultants, but question some of the consultants' capabilities and ethical behaviour. The paper also addresses the challenges facing consultants and clients in improving both their relationship and assignment effectiveness.
@article{poulfelt_management_1994,
title = {Management consultants: {Client} and consultant perspectives},
volume = {10},
issn = {0956-5221},
shorttitle = {Management consultants},
url = {http://www.sciencedirect.com.proxy.lib.sfu.ca/science/article/B6VFS-45KM6DF-6/2/50a4bc62deefe0d8d2020f1d1479d9e0},
doi = {10.1016/0956-5221(94)90028-0},
abstract = {The study examines the Danish management consulting industry from the perspective of the consulting firms' managing partner and the client organization's chief executive officer. It examines the principal motives in clients' use of consultants and their buying behaviour, as well as clients' perceptions of consulting firms and their experiences in working with them. The results confirm a number of basic beliefs regarding the value of using consultants, but question some of the consultants' capabilities and ethical behaviour. The paper also addresses the challenges facing consultants and clients in improving both their relationship and assignment effectiveness.},
number = {4},
urldate = {2010-03-17},
journal = {Scandinavian Journal of Management},
author = {Poulfelt, Flemming and Paynee, Adrian},
month = dec,
year = {1994},
keywords = {client-consultant relationship, consulting firms, Management consulting industry, professional conduct, use of consultants},
pages = {421--436},
file = {ScienceDirect Full Text PDF:files/21906/Poulfelt and Paynee - 1994 - Management consultants Client and consultant pers.pdf:application/pdf;ScienceDirect Snapshot:files/21899/science.html:text/html}
}
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