Aviation Improving Pilot/Air Traffic Control Voice Communication in General Aviation. Prinzo, O V. & Morrow, D. G The International Journal of Aviation Psychology, 12(4):341--357, Taylor & Francis, 2002.
doi  abstract   bibtex   
The influence of the air traffic control (ATC) message format and message length was investigated on the ability of general aviation pilots to read back ATC instructions. While flying a simulator, 12 pilots heard altitude and radio frequency instructions spoken in grouped format (forty-one-hundred), and 12 heard them sequentially (four-thousand-one-hundred). Only limited evidence was found that grouped mes- sage format improved pilot memory. Specifically, pilots who received altitude and radio frequency instructions in the grouped, rather than the sequential, format produced fewer requests for clarification, especially for longer messages. Pilots were also more likely to read back the grouped instructions in sequential format, suggesting that prior experi- ence with the sequential format influenced pilot communication involving the relatively novel grouped format in this study.
@article{Prinzo2002,
abstract = {The influence of the air traffic control (ATC) message format and message length was investigated on the ability of general aviation pilots to read back ATC instructions. While flying a simulator, 12 pilots heard altitude and radio frequency instructions spoken in grouped format (forty-one-hundred), and 12 heard them sequentially (four-thousand-one-hundred). Only limited evidence was found that grouped mes- sage format improved pilot memory. Specifically, pilots who received altitude and radio frequency instructions in the grouped, rather than the sequential, format produced fewer requests for clarification, especially for longer messages. Pilots were also more likely to read back the grouped instructions in sequential format, suggesting that prior experi- ence with the sequential format influenced pilot communication involving the relatively novel grouped format in this study.},
author = {Prinzo, O Veronika and Morrow, Daniel G},
doi = {10.1207/S15327108IJAP1204},
journal = {The International Journal of Aviation Psychology},
number = {4},
pages = {341--357},
publisher = {Taylor \& Francis},
title = {{Aviation Improving Pilot/Air Traffic Control Voice Communication in General Aviation}},
volume = {12},
year = {2002}
}

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