Shared values, new vision: Collaboration and communities of practice in virtual reference and SQA. Radford, M. L., Connaway, L. S., Mikitish, S., Alpert, M., Shah, C., & Cooke, N. A. J. Assoc. Inf. Sci. Technol., 68(2):438-449, 2017.
Shared values, new vision: Collaboration and communities of practice in virtual reference and SQA. [link]Link  Shared values, new vision: Collaboration and communities of practice in virtual reference and SQA. [link]Paper  bibtex   
@article{journals/jasis/RadfordCMASC17,
  added-at = {2020-03-02T00:00:00.000+0100},
  author = {Radford, Marie L. and Connaway, Lynn Silipigni and Mikitish, Stephanie and Alpert, Mark and Shah, Chirag and Cooke, Nicole A.},
  biburl = {https://www.bibsonomy.org/bibtex/2f25c342352aca7d2bcdbe5efbbd7e48b/dblp},
  ee = {https://doi.org/10.1002/asi.23668},
  interhash = {d2bb0d118433159eb9efb1525744b575},
  intrahash = {f25c342352aca7d2bcdbe5efbbd7e48b},
  journal = {J. Assoc. Inf. Sci. Technol.},
  keywords = {dblp},
  number = 2,
  pages = {438-449},
  timestamp = {2020-03-03T11:40:39.000+0100},
  title = {Shared values, new vision: Collaboration and communities of practice in virtual reference and SQA.},
  url = {http://dblp.uni-trier.de/db/journals/jasis/jasis68.html#RadfordCMASC17},
  volume = 68,
  year = 2017
}

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