@article{ramadan2021influence,
  title={The Influence of the Quality of Libyan Banks’ Services on Achieving Customer Satisfaction},
  author={Ramadan, Nizar and Khalifa, Sohaila G and Moftah, Houria Alhadi and others},
  journal={Surman Journal of Science and Technology},
  volume={3},
  number={1},
  pages={037--046},
  year={2021}
}

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