Service quality matters: a new approach for assessing airline operational performance. Rapposelli, A., Za, S., Scornavacca, E., & others In Abstract book DSSR2024 “Data Science & Social Research 4th International Conference", pages 126–126, 2024.
bibtex   
@inproceedings{rapposelli2024service,
  title={Service quality matters: a new approach for assessing airline operational performance},
  author={Rapposelli, Agnese and Za, Stefano and Scornavacca, Eusebio and others},
  booktitle={Abstract book DSSR2024 “Data Science \& Social Research 4th International Conference"},
  pages={126--126},
  year={2024}
}

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